Notice and Apology Regarding Error in Face Plate for Nendoroid Doll Pretender/Oberon: Moody Summer Oberon Ver.

Thank you for your continued support of Good Smile Company products.

This is to inform you that an error was discovered in the following product, which was released on 17th April 2026.

We apologize for any inconvenience caused and hope for your understanding in this matter.

Affected Product
ORANGE ROUGE
Nendoroid Doll Pretender/Oberon: Moody Summer Oberon Ver.

Error
There was a right eyelash paintwork error on face plate A.
Please refer to the following images for further details.
 

Left: Error / Right: Correction

Support Provided
Please send a request for a replacement face plate via the inquiry form as outlined below. Attach a copy of your receipt and fill in all other required information.

Applying for Replacement Parts
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page.
③ Select "Defects, missing parts or other product-related inquiry" from the drop-down menu.
④ Fill in all required fields and submit the request.

Replacement Part Application Period
May 2026 to May 2028

Applicable Face Plate Shipping Period
From mid-May 2026

Once again, we sincerely apologize for any inconvenience caused due to this issue and will be strengthening our internal checking procedures to prevent mistakes like this in the future.