(Important) Regarding Delays in Overseas Shipping and Deliveries

Thank you for your continued support of the Good Smile Company Online Store.

Due to the closure of the Strait of Hormuz, significant disruptions are currently occurring in global logistics networks. This impact extends beyond the Middle East to regions around the world, and depending on the region, there may be substantial delays in delivery.

We sincerely apologize for any inconvenience this may cause and hope for your understanding in this matter.

Current Situation
As the impact is widespread, some shipments are taking longer than usual to be transported. In addition, there are cases where, even after dispatch, securing delivery routes becomes difficult, resulting in packages being returned to our warehouse.

Regarding Handling of Affected Packages
Packages that are returned to our warehouse due to unsuccessful delivery will be stored by us. Once the situation stabilizes, we will arrange for reshipment in sequentially.

Please note that in some areas of the Middle East, shipments and the acceptance of new orders have been temporarily suspended. For more details, please refer to the following notice which was published on 16 March 2026.

Read: (Important) Notice Regarding the Temporary Suspension of Affected Regions' Deliveries and Acceptance of New Orders Due to Current Situation in the Middle East

Important Information

• This suspension is applicable only to the Good Smile Company Online Store. If you have placed an order through one of our distributors, please contact the respective distributor for more information or clarification.
• Please note that the situation may vary by region depending on the details of your order, shipment status, and delivery route.
• May be subject to change due to future changes in shipping conditions.
• Due to the ongoing rapid changes in situation, we are unable to provide expected delivery dates or delivery status details for individual orders at this time.
• Please note that we may not be able to respond to certain inquiries. Thank you for your understanding.

We will continue to closely monitor the situation so that we can deliver your order as soon as possible. We thank you for your patience and appreciate your understanding.