(Updated) Notice Regarding Bug Affecting Purchases of Multiple Product Variants from the Same Product Series
2024.03.01
The bug described in this notice has been resolved.
We apologize for any inconvenience this may have caused.
We will make every effort to prevent bugs like this from occurring in the future.
Thank you for your continued support of Good Smile Company products.
This notice is to inform you that a bug has been discovered that is affecting users' ability to preorder certain products from the same series in the same order. We sincerely apologize for the inconvenience this may cause.
When preordering applicable products, we ask that you preorder them in separate orders for the time being.
Please note that whether these products are ordered together or individually, there is no effect on the total cost of shipping. For more information, see our User Guide section regarding product shipping.
*Products shown in the following image are only a portion of the applicable products and do not represent all products in which this bug is present.
We apologize for the inconvenience this may cause and hope for your understanding in this matter.
We will inform you once this issue is resolved.
We apologize for any inconvenience this may have caused.
We will make every effort to prevent bugs like this from occurring in the future.
Thank you for your continued support of Good Smile Company products.
This notice is to inform you that a bug has been discovered that is affecting users' ability to preorder certain products from the same series in the same order. We sincerely apologize for the inconvenience this may cause.
When preordering applicable products, we ask that you preorder them in separate orders for the time being.
Please note that whether these products are ordered together or individually, there is no effect on the total cost of shipping. For more information, see our User Guide section regarding product shipping.
Applicable Products
Products that contain several variants in a single page.
(Products in which the product name is separated by "/" symbols.)
Products that contain several variants in a single page.
(Products in which the product name is separated by "/" symbols.)
*Products shown in the following image are only a portion of the applicable products and do not represent all products in which this bug is present.
We apologize for the inconvenience this may cause and hope for your understanding in this matter.
We will inform you once this issue is resolved.