(Important) Notice Regarding Suspension of Acceptance of New Orders from the Middle East and Surrounding Regions

Thank you for your continued support of the Good Smile Company Online Store.

Due to changes in the situation in the Middle East, we are unable to accept new orders in certain regions.

We sincerely apologize for the inconvenience and appreciate your understanding and cooperation.

Regions Where Acceptance of New Orders have been Suspended

• Qatar
• Kuwait
• Cyprus
• Azerbaijan

Regarding Existing Orders and Shipping

• For Unshipped Orders
  Orders that have already been received will be shipped out once ready.

• Regarding the Possibility of Returns
  Depending on local acceptance conditions and the degree of logistics congestion, a package that has already been shipped may be returned to us for similar reasons. In the unlikely event that a product is returned to us, our customer support team will contact you individually by email with further instructions on how to proceed.

Important Notes

• This suspension is applicable only to the Good Smile Company Online Store. If you have placed an order through one of our distributors, please contact the respective distributor for more information or clarification.
• The affected regions are determined based on the operational status and transportation restrictions of each shipping carrier.
• Please note that handling may vary by region depending on the details of your order, shipment status, and delivery route.
• The abovementioned information may be subject to change due to future changes in shipping conditions.

Inquiries Regarding this Issue
Good Smile Company Customer Support
https://support.goodsmile.com/hc/en-us

Once again, we sincerely apologize for the inconvenience and appreciate your understanding and cooperation.