Notice and Apology Regarding BanG Dream! Souvenir Jacket Series

Thank you for your continued support of Good Smile Company products.

It has been discovered that the black fabric used in the following products, which were released on 27th August 2026 (Thu), may be prone to color fading and/or transfer beyond what is to be expected from regular use.

We sincerely apologize for any inconvenience this has caused and hope for your understanding in this matter. We will provide replacements to customers who wish to apply for them as outlined below.

Affected Products
Good Smile Company
BanG Dream! Roselia Souvenir Jacket (M/L/XL/XXL)
BanG Dream! It's MyGO!!!!! Souvenir Jacket (M/L/XL/XXL)
BanG Dream! RAISE A SUILEN Souvenir Jacket (M/L/XL/XXL)
BanG Dream! Ave Mujica Souvenir Jacket (M/L/XL/XXL)
BanG Dream! Mugendai Mewtype Souvenir Jacket (M/L/XL/XXL)
BanG Dream! Morfonica Souvenir Jacket (M/L/XL/XXL)
BanG Dream! Poppin’Party Souvenir Jacket (M/L/XL/XXL)

Details
It is likely that the dye was not sufficiently fixed during the fabric dyeing process, potentially resulting in excessive color fading or transfer from the black fabric areas beyond what is to be expected from regular use.

Support Provided
Customers who wish to receive a replacement can ship their product to us using the shipping payment made on delivery option. We will then ship replacement products once they are ready.
*Please refrain from wearing these products, as the dye may bleed or transfer.

Please contact our customer support team if you wish to request for a replacement.

Applying for a Replacement/Refund
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page.
③ Select "Defects, missing parts or other product-related inquiry" from the drop-down menu.
4) Please fill in all required fields and attach proof of purchase to the inquiry form.

Replacement Application Deadline: End of October 2027
Replacement products will be shipped from early December 2026.

Once again we sincerely apologize for any inconvenience caused by this issue.