Notice and Apology Regarding Error in Specifications for Chocopuni Plushie Azusa

Thank you for your continued support of Good Smile Company products.

This is to inform you that an error was discovered in the specifications for the product listed below, which was released in June 2026. We sincerely apologize for any inconvenience this has caused and hope for your understanding in this matter. Details on support provided for this product can be found below.

Affected Product
Good Smile Company
Chocopuni Plushie Azusa

Details
The direction of the halo was found to be different from the intended design. Please refer to the following images for further details.
 

Left: Correction / Right: Error

Support Provided
For customers who wish to receive a product featuring the intended design, you may apply to have the unit you purchased corrected.
*Support is applicable to orders made at partner shops and authorized retailers as well.

Please contact our customer support team if you would like to request to send us your purchased product for correction. Further instructions on how to proceed will be provided in our reply.

Please note that some time will be required for the corrected product to arrive. Thank you for your understanding.

Application Deadline
End of July 2028

Requesting for Support
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page
③ Select "Defects, missing parts or other product-related inquiry" from the drop-down menu
④ Fill in all required fields and indicate your request for a corrected product.

Once again, we sincerely apologize for any inconvenience caused due to this issue and thank you for your patience.