Notice Regarding Resumption of Shipment and Acceptance of New Orders for Middle East Regions

Thank you for your continued support of the Good Smile Company Online Store.

We are pleased to announce that, starting Wednesday, 1st July 2026, we will resume shipping and accepting new orders to the regions where delivery had been suspended due to the worsening situation in the Middle East, with the exception of certain areas.

Regions with Resumed Shipping and Acceptance of New Orders

• United Arab Emirates
• Egypt
• Oman
• Saudi Arabia
• Bahrain
• Jordan

*Please note that delivery to certain regions where shipping has not yet resumed (Kuwait and Qatar) remains suspended, and these areas are excluded from this resumption.

We ask for your continued patience as we work to ship your order as soon as possible.

Additionally, in light of the current logistics situation in the region, we kindly ask for your understanding regarding the following points as we resume delivery and accept new orders.

Important Notes

• Depending on local acceptance conditions and the degree of logistics congestion, a package that has already been shipped may be returned to us for similar reasons. Even in the event of such a return, we will not cancel the order on our end, and will attempt to re-ship it again once conditions allow. There will be no additional shipping charges to the customer as a result, but please note that delivery may take significantly longer than usual. Thank you for your understanding.
• This notice applies only to customers who placed orders directly via the Good Smile Company Online Store. If you have placed an order through one of our distributors, please contact the respective distributor for more information or clarification.
• The affected regions are determined based on the operational status and transportation restrictions of each shipping carrier.
• Please note that handling may vary by region depending on the details of your order, shipment status, and delivery route.
• The abovementioned information may be subject to change due to future changes in shipping conditions.

Inquiries Regarding this Issue
Good Smile Company Customer Support
https://support.goodsmile.com/hc/en-us

We apologize for any inconvenience this may cause and appreciate your understanding and patience.