Notice and Apology Regarding Change in Release Date for Chibi Creature POPUKO & PIPIMI Spacesuit Ver.

Thank you for your continued support of Good Smile Company products.

This is to inform you that the scheduled release date for the following EMBER TOYS product has been changed due to various circumstances.

We sincerely apologize for any inconvenience this may cause and hope for your understanding in this matter.

The new release period is as follows.

Affected Product
EMBER TOYS
Chibi Creature POPUKO & PIPIMI Spacesuit Ver.

Release Date Change
Scheduled to release in June 2026 ⇒ Scheduled to release in September 2026

Support Provided
Customers who wish to cancel their orders for the abovementioned product may do so. Please follow the steps below to cancel orders made on the Good Smile Company Online Store or through other stores.

For customers who do not wish to cancel their orders, no further action is required. Products will be sent once they are ready to be delivered.

For Purchases Made on the Good Smile Company Online Store
Please select "Inquiry Regarding Good Smile Company Online Store (Pre-orders, payment or shipment etc)" from the drop-down list on the "Submit a request" page of the Good Smile Company Customer Support website to apply for a cancellation. Further instructions on how to proceed with your cancellation will be provided in our reply.

Sending a Request Using the Inquiry Form
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page
③ Select "Inquiry Regarding Good Smile Company Online Store (Pre-orders, payment or shipment etc)" from the drop-down list.
④ Fill in all required fields and indicate your request for a cancellation.

For Purchases from Other Stores
Please contact the store you purchased the product from directly. Cancellation procedures will be carried out via the relevant store.

Once again, we sincerely apologize for any inconvenience caused due to the above changes.