Noticing and Apology Regarding Maho Shojo no Inshuu Mura Acrylic Keychain Kizaki Mimi/Kizaki Ruru

Thank you for your continued support of Good Smile Company products.

This is to inform you that characters' names were found to have been misspelled on the following products being sold at the "Maho Shojo no Inshuu Mura" Pop Up Store from 2nd May 2026.

We apologize for any inconvenience caused and hope for your understanding in this matter.

Affected Products
Good Smile Company
Acrylic Keychain Mimi Kizaki/Ruru Kizaki

Errors
Please refer to the following images for further details.
 

Left: Error / Right: Correction

 

 

Support Provided
You may exchange acrylic keychains you purchased with the misspelling for new keychains with the correct spelling.

Please contact our customer support team via the "Defects, missing parts or other product-related inquiry" form. Further instructions on how to proceed will be provided in our reply.

Applying for an Exchange
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page.
③ Select "Defects, missing parts or other product-related inquiry" from the drop-down menu.
④ Fill in all required fields and submit the request.
⑤ Be sure to upload a photo of your receipt and a photo of the product in question when submitting your request.

Deadline: Must apply for exchange by the end of June 2027.

Once again, we sincerely apologize for any inconvenience caused due to this issue
We will be strengthening our internal checking procedures to prevent mistakes like this in the future.