Notice and Apology Regarding Change in Release Dates for DMM Factory Products

Thank you for your continued support of Good Smile Company products.

This is to inform you that the scheduled release dates for the following DMM Factory products have been changed due to changes in manufacturing schedules. We sincerely apologize for any inconvenience this may cause and hope for your understanding in this matter.

The new release periods are as follows.

Affected Products
DMM Factory
・Illustrator Collection Figure "Toshiue Kanojo" Illustration by wata
・Illustrator Collection Figure "Toshishita Kanojo" Illustration by Nabi
・Illustrator Collection Figure "Toshishita Kanojo" Illustration by Amagasa Yun
・100 Artists Exhibition DSmile Illustration "Wheel of Time"
・Maid Maison Hanikami Kanojo Kasane Minazumi
・Maid Maison Hanikami Kanojo Sano Hiiragi

Release Date Changes
Illustrator Collection Figure "Toshiue Kanojo" Illustration by wata
Scheduled release date: April 2026 ⇒ June 2026

Illustrator Collection Figure "Toshishita Kanojo" Illustration by Nabi
Scheduled release date: June 2026 ⇒ August 2026

Illustrator Collection Figure "Toshishita Kanojo" Illustration by Amagasa Yun
Scheduled release date: August 2026 ⇒ October 2026

100 Artists Exhibition DSmile Illustration "Wheel of Time"
Scheduled release date: April 2026 ⇒ August 2027

Maid Maison Hanikami Kanojo Kasane Minazumi
Scheduled release date: May 2026 ⇒ October 2027

Maid Maison Hanikami Kanojo Sano Hiiragi
Scheduled release date: June 2026 ⇒ November 2027

Support Provided
Customers who wish to cancel their orders for the abovementioned products may do so. Please follow the steps below to cancel orders made on the Good Smile Company Online Store or through other stores.

For customers who do not wish to cancel their order(s), no further action is required. Products will be sent once they are ready to be delivered.

For Purchases Made on the Good Smile Company Online Store
Please select "Inquiry Regarding Good Smile Company Online Store (Pre-orders, payment or shipment etc)" from the drop-down list on the "Submit a request" page of the Good Smile Company Customer Support website to apply for a cancellation. Further instructions on how to proceed with your cancellation will be provided in our reply.

Sending a Request Using the Inquiry Form
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page
③ Select "Inquiry Regarding Good Smile Company Online Store (Pre-orders, payment or shipment etc)" from the drop-down list.
④ Fill in all required fields and indicate your request for a cancellation.

For Purchases from Other Stores
Please contact the store you purchased the product from directly. Cancellation procedures will be carried out via the relevant store.

Once again we sincerely apologize for any inconvenience caused due to the above changes. We will be strengthening our internal checking procedures to prevent issues like this in the future.