End of Year & New Year Holidays 2025
2025.12.17
Thank you for your continued support of the Good Smile Company Online Store.
This is to inform you that Good Smile Company will be closed for the New Year holidays. Please refer to the details below for more information.
End of Year & New Year Holidays
27 December 2025 (Sat) to 4 January 2026 (Sun)
● Last shipment date of 2025: 25 December 2025 (Thu)
● First shipment date of 2026: 5 January 2026 (Mon) onwards
*Orders with payment confirmed by 12:00pm (JST) on 25 December 2025 (Thu) will be shipped before the end of the year. Orders placed after the above dates will be shipped as they are received from 5 January 2026.
*This does not apply to incomplete orders.
Regarding Product Delivery
Shipping time may take longer than usual during the year-end and New Year holidays.
Please contact the respective shipping companies directly for post-shipment delivery status.
Regarding Customer Support
● Inquiries sent before 10:00am (JST) on 25 December 2025 (Thu) will be replied to by 26 December 2025 (Fri).
● Inquiries sent after 10:00am (JST) on 25 December 2025 (Thu) will be replied to from 5 January 2026 (Mon).
*Please note that responses to inquiries may take longer than usual after the holidays. Thank you for your understanding.
Please check the following notice for more details on customer support during business holidays.
Notice of Year-end and New Year holidays:
https://support.goodsmile.com/hc/en-us/articles/39420465128601
We wish you a Happy New Year and look forward to your continued support in 2026.
Good Smile Company