Notice and Apology Regarding Error in Specifications for POP UP PARADE SP Satsuki Kiryuin

Thank you for your continued support of Good Smile Company products.

This is to inform you that an error in the specifications for the following product, which was shipped on 15th July 2025, was discovered.
We sincerely apologize for any inconvenience this has caused to customers who have purchased the product.

Affected Product
Good Smile Company
POP UP PARADE SP Satsuki Kiryuin

Details of Error
The shape of the sword guard differs from the specifications originally announced.
 

Left: Error / Right: Correction

Support Provided
Corrected sword parts will be sent to customers who wish to apply for them.
Corrected parts are scheduled to ship from or after October 2025.

Sending a Request Using the Inquiry Form
① Visit the Good Smile Company Customer Support website: https://support.goodsmile.com/hc/en-us
② Click "Submit a request" at the top right of the page
③ Select "Defects, missing parts or other product-related inquiry" from the drop-down menu
④ Fill in all required fields and indicate your request for corrected parts as well as the quantity required, along with a photo of the product that was delivered to you.
*If you purchased multiple of the same product, please include photos of all products.

Support Period
Until September 2027

Once again we sincerely apologize for any inconvenience caused due to this change.
We will be strengthening our internal checking procedures to prevent mistakes like this in the future.